Last Updated: August 10, 2025
At Rocket Plumbing & Drain, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
We collect personal information when you voluntarily submit it to us through our website's contact forms, service requests, or when you call our office. This may include your name, email address, phone number, and service address. Please note that providing your phone number is not mandatory; it is optional and considered as your consent if you choose to provide it.
The information you provide is used solely to respond to your inquiries, provide you with the plumbing and drain services you request, schedule appointments, and improve our service offerings. We may also use your information to send service reminders or maintenance notifications. We do not share your personal information, including phone numbers, with any third-party providers.
If you choose to opt-in to receive text messages from us for service updates, appointment reminders, or promotional offers, please note that this information is kept confidential. Your texting opt-in information is not shared with any third parties. You may opt-out of text messages at any time by replying "STOP" to any message.
By voluntarily providing your phone number through our contact forms or when calling our office, you are giving us your consent to use this information to contact you regarding your inquiry, the plumbing services you have requested, or emergency plumbing situations that may require immediate attention.
We do not share any personal information, including phone numbers, opt-in consents, and texting opt-in information, with third-party providers. Our privacy policy ensures that your data remains confidential and is not disclosed to any outside parties, except as required by law.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Our website may use analytics tools to help us understand how visitors use our site. This information is used to improve our website and services but does not personally identify individual users.
Rocket Plumbing & Drain reserves the right to amend this privacy policy at any time. Any changes will be posted on our website, and the date of the latest update will be indicated at the top of the policy.
If you have any questions or concerns regarding our privacy policy, please contact us directly at 484-986-5517 or through our website contact form.
Thank you for trusting Rocket Plumbing & Drain with your personal information. Your privacy and satisfaction are our top priorities.
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