Terms and Conditions

Service Agreement

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Terms and Conditions for Rocket Plumbing & Drain

Last Updated: August 10, 2025

These terms and conditions govern your use of our website and the plumbing and drain services provided by Rocket Plumbing & Drain. By using our services or website, you agree to these terms.

Service Agreement

When you request our plumbing or drain services, you enter into a service agreement with Rocket Plumbing & Drain. We agree to provide professional plumbing services in accordance with industry standards and applicable local codes and regulations.

Estimates and Pricing

We provide estimates for our services, which are subject to change based on actual conditions encountered during the work. Final pricing will be communicated before any work begins. Emergency services may be subject to additional charges due to after-hours or urgent response requirements.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, check, and major credit cards. For larger projects, we may require a deposit before beginning work.

Scheduling and Cancellation

We will make every effort to arrive within the scheduled time window. If you need to cancel or reschedule an appointment, please provide at least 24 hours notice when possible. Emergency services are available for urgent plumbing situations.

Warranty and Guarantee

We stand behind our work and provide warranties on our services and parts as applicable. Warranty terms vary depending on the type of service provided and will be explained at the time of service. Our warranty does not cover damage due to misuse, normal wear and tear, or issues unrelated to our work.

Liability and Insurance

Rocket Plumbing & Drain is fully licensed and insured. Our liability is limited to the cost of the services provided. We are not responsible for pre-existing conditions, code violations, or damage caused by factors beyond our control.

Property Access

You agree to provide safe and reasonable access to the work area. Please ensure that pets are secured and valuable items are moved from the work area. We may need to shut off water or electricity during service, which may temporarily affect other areas of your property.

Website Use

Our website is provided for informational purposes and to facilitate service requests. You agree not to use our website for any unlawful purpose or in any way that could damage or impair our services.

Changes to Terms

Rocket Plumbing & Drain reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of any changes.

Governing Law

These terms and conditions are governed by the laws of Pennsylvania. Any disputes will be resolved in the appropriate courts of Pennsylvania.

Contact Information

If you have any questions about these terms and conditions or need to discuss any aspect of our services, please contact us at 484-986-5517 or through our website contact form.

Thank you for choosing Rocket Plumbing & Drain. We look forward to providing you with exceptional plumbing and drain services.

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